Martinez Auto Repair

I would look at two main parts of the business: Customer service is the best any place, including clarifying issues and follow up and the free shuttle of course. Service and repairs are always good. Only one minor issue preventing me to give the highest rating where the bolt on air cleaner shroud was left off my truck when I picked it up. This necessitated taking time to bring the truck back and get it reinstalled. There appears to be a glitch in mechanics/ supervisors rechecking everything prior to customer pick up.

Very pleased with staff and service

Fast service and no nonsense. They fix the problem without trying to upsell or any other repair tricks. I'd have given them 5 stars but minus a half because they aren't open weekends, which is inconvenient.

Hagen is run like a business should be run. Convenient appointment scheduling, prompt service, email reminders and of course, fantastic staff.

It's always been a friendly and fun atmosphere to have my car in this shop, either for repair or just regular maintenance.

I had taken my car to the dealership 3 times to try to figure out what was wrong with it. Hagin's was able to diagnose the issue on the 1st day when I brought it in! I am definately going to use them for all future car servicing issues. They are awesome!

I received the service I have come to expect from Hagin's: informed, competent, friendly.

Thanks for doing a great job on the Ford. And thank you for ?fixing? what the dealer had neglected to do. I appreciate that you go the extra mile, consistently!

I have been getting cars serviced by Andy Hagin and his crew for years. Unlike some places, they have my full trust that they are not pushing repairs or services just to turn a quick buck. Andy stands behind the work done at the shop. Hagin's may not be the lowest price place to get service done, but the money you could waste because repairs were done right or you were lied to by a service writer trying to make a bonus, makes it foolish not to try Hagin's Automotive. You get value and trustworthy service at Hagin's. I am living check to check, so I know why cheap repair shops can appeal to people, but it is not worth the risk. They are still lower price then most dealerships. For me, piece of mind makes them the only choice.

This repair facility has knowledgable employees who care about their customers. The management will accomodate special service requests. The customer is kept informed about the progress of the work to be performed.